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IT support services

VOIP Telephone Systems

VoIP is cost efficient, adaptable and capable of running call centres.

You can move all your business telephony online under a single cost, enabling your team to dial in from mobiles, laptops and desktops as well as take advantage of communication tools like video conferencing.

And VoIP isn't just for small office teams, we can run entire call centres through cloud based VoIP systems allowing for comprehensive system monitoring and management, and the centralising of all telephony and conferencing costs into a single service point.

With many similar benefits to cloud computing, VoIP (which simply uses the Internet for telephone calls rather than telephone lines or satellites) offers incredible adaptability for the remote office, and also the capability for an entire call centre worth of telephony infrastructure to be able to change location in a matter of hours in the event of a serious fire or other incident.

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We partner with 3CX to provide our VoIP services, which enables us to provide incredible stability and reliability, as well as a huge range of management and user tools including;

  • Digital IVR receptionist, hold and voicemail system
  • Fixed geo-locations to make remote workers look office based
  • Call queues, forwarding, transfers and waiting
  • Can be called into from anywhere in the world
  • Simple fixed charges only on outbound calls
  • Comprehensive reporting and statistics
  • Fully compatible with mobile phones, PC and Mac

Compliment your cloud system with VOIP

VoIP flexibility makes it an ideal compliment to the cloud based, work anywhere, modern office; whatever happens in the world your entire team and access the computer system through the cloud, and the entire communications infrastructure through VoIP; you just dial into the system from any mobile phone, and all mobile charges are routed through the VoIP system.

VOIP office and call centre call systems for London and Kent

We help everyone from small businesses to large call centres move their telephony and communications online through VoIP, with clients based across the South East, including; Ashford, Barking, Barnet, Brighton, Brixton, Bromley, Camberwell, Camden, Canterbury, Caterham, Chatham, Crawley, Croydon, Dagenham, Dartford, Dover, Folkestone, Gillingham, Gravesend, Greenwich, Guildford, Hackney, Hammersmith, Haywards Heath, Herne Bay, Horsham, Islington, Kings Hill, Lambeth, Leatherhead, London, Maidstone, Margate, Medway, Ramsgate, Sevenoaks, Sheerness, Sidcup, Sittingbourne, Southwark, Strood, Swanley, Tunbridge Wells, Welling and Westminster.

Learn more about the benefits and possibilities of Internet calling and IP telephony through a bespoke VoIP system, contact us today at ORB Tech Solutions and speak to one of our expert engineers to book a survey.