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IT support services

Managed IT

Comprehensive, pro-active managed IT services for business

Our IT management approach seamlessly integrates with your business systems and networks to provide round the clock monitoring, update and pro-active, before-they-happen fixes and repairs across your hardware and software systems.

At ORB Tech Solutions we aim to provide the sort of service where you forget we're even there; everything just works perfectly.

Software and security patches are always up to date, failing hardware is spotted and replaced, your various vendors and even your WiFi is all dealt with; you just need to focus on business.

Our tailored solutions are fit perfectly to your needs, and always allow the adaptability to change with your company. Whether it's steady growth, moving to remote working or responding to an emergency like Coronavirus, we don't just keep things running, we make sure everything you could need from business IT is available to you, fast.

IT management is a key component of any business. Most companies don't have time to manage their own IT systems and, if they do, may run into issues that their employees can't fix. With a dedicated team running your IT management, you will be able to get on with your important work and let the experts handle any day-to-day problems. 

Get total IT support, monitoring and cyber security from our team of experts.

Call us today for more information about our IT services on 0330 229 1384.

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24/7 system monitoring

24/7 system monitoring

We watch your entire system for viruses, drive health, and a wide range of other essential maintenance tasks; we aim to spot problems developing early so that we can pro-actively carry out a fix before it disrupts your work.

Network monitoring

Full network monitoring

A constant check that all required parts of your network are online and available for intended use, with Auvik Network Monitoring for DDOS attacks, overheating and bottlenecking as standard.

Security management

Security management including anti-virus and anti-malware

Hacking is a threat to almost any company, whether simply phishing for information or seeking credit card numbers and other important data; we ensure comprehensive security across your system carefully managing tools such as firewalls and general access.

Patch and update management

Patch and update management

Poor patch and update management is one of the most common causes of damaging hacks on businesses; we stay on top of all necessary system and software updates, testing updates for bugs and ensuring your business is always secure, as required by our Cyber Essentials Certification.

Remote support

Unlimited remote support

For all those little IT problems that crop up when users can't find printers or have problems with their desktop, our 24/7 remote helpline service can usually take care of it quickly, and there's also options for on-site call outs with fast turnarounds ensuring any critical problem has someone working on it within 30 minutes.

Vendor management

Vendor management and liaison

We can include full management and liaison with relevant computing and IT vendors supplying your business, keeping on top of any new software or hardware requirements, updates, upgrades and all other third-party aspects of IT.

Content web filtering

Content web filtering

Absolutely bespoke filtering of web access through your computer systems, we can block access to everything from adult sites to time-wasters like social media; rapidly updateable as you require.

Quarterly reporting

Quarterly reporting

Our systems allow for incredibly detailed reporting on your system usage, health and costs, with an account manager assigned to every client providing full audit quarterly reviews and recommendations.

We provide comprehensive, tailored packages of managed IT services to businesses across Kent and London, including; Ashford, Barking, Brighton, Bromley, Camberwell, Camden, Canterbury, Caterham, Chatham, Crawley, Dartford, Dover, Folkestone, Gillingham, Gravesend, Guildford, Hackney, Hammersmith, Herne Bay, Horsham, Islington, Kings Hill, Lambeth, Leatherhead, Maidstone, Margate, Medway, Sheerness, Sidcup, Sittingbourne, Southwark, Swanley, Tunbridge Wells, and Westminster.

To learn more, and discuss your IT requirements, contact us today at ORB Tech Solutions and speak to one of our expert team.